Privacy Policy

CrickPal ("we", "our", or "us") operates the website www.crickpal.com. We are committed to being transparent about the data we collect and how we use it. This Privacy Policy applies to all visitors, users, and others who access or use the Service.

We reserve the right to make changes to this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the Service after any changes constitutes your acceptance of the revised policy.

We may collect the following types of information:

Personal Data

Personally identifiable information such as your name, email address, phone number, billing address, and other details you voluntarily provide when registering, placing orders, or contacting us.

Derivative Data

Information our servers automatically collect when you access the site — including your IP address, browser type, operating system, access times, and the pages you visit.

Having accurate information permits us to provide a smooth and customized experience. We may use the information to:

• Create and manage your account and provide customer support.
• Send marketing and promotional communications (with your consent).
• Compile anonymous statistical data for internal or third-party analysis.
• Deliver targeted advertising, coupons, newsletters, and relevant information.
• Monitor and analyze usage trends to improve your experience.
• Notify you of updates, resolve disputes, and troubleshoot problems.
• Comply with our legal obligations and enforce our terms and policies.

We use cookies, web beacons, tracking pixels, and similar technologies to help customize the site and improve your experience. When you visit our site, we or our service providers may place these on your device.

Types of cookies we use:

• Essential Cookies: Required for the site to function. Cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics). Retained up to 2 years.
• Functional Cookies: Remember your preferences for a better experience. Retained up to 1 year.
• Marketing Cookies: Used to display relevant advertisements. Retained for 90 days.

You can instruct your browser to refuse all cookies. However, some features may not function properly without them.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:

• Business Partners: Trusted third parties who assist us in operating the website, bound by confidentiality obligations.
• Legal Requirements: When required to comply with the law, or to protect the rights, property, or safety of users.
• With Your Consent: We may disclose your information for any other purpose with your explicit consent.

We have implemented appropriate technical and organizational security measures to protect your personal information. These include SSL/TLS encryption, secure encrypted storage systems, and periodic security audits and vulnerability assessments.

Please note: No method of transmission over the Internet or electronic storage is 100% secure. While we use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Depending on your location (such as the EU under GDPR or California under CCPA), you may have certain rights regarding your personal data:

• Right to Access: Request copies of your personal data that we hold.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (the "right to be forgotten") under certain conditions.
• Right to Restrict Processing: Request that we restrict how we process your data under certain conditions.
• Right to Data Portability: Request that your data be transferred to another organization or directly to you.
• Right to Object: Object to our processing of your data for purposes such as direct marketing.

To exercise any of these rights, please contact us using the details in div 11 below.

Our site may contain links to third-party websites and services that are not operated by us. We are not responsible for their privacy practices and encourage you to review their respective privacy policies.

We may use third-party services including but not limited to:

• Google Analytics: Website traffic and user behavior analytics.
• Google AdSense: Advertising and content monetization.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child has provided us with personal information, we will immediately delete it from our servers.

If you are a parent or guardian and believe your child has submitted personal information to us, please contact us at [email protected] so we can take appropriate action.

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our service following the posting of changes constitutes your acceptance of those changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through any of the following:

• Email: [email protected]
• Phone: +91 8140820000
• Address: 329, 3rd Floor, Kalasagar Shopping Hub, Nr. Satadhar Cross Road, Ghatlodiya, Ahmedabad - 380061, Gujarat, India.